Delete your Morfi account

Request account deletion

You can request deletion of your Morfi account and associated data without installing the Morfi app or signing in. Email us at privacy@morfi.markets with the subject “Morfi account deletion request”.

Send the request from the email address connected to your Morfi account and include your Morfi handle or public wallet address, if you know it. If you cannot use that email address, tell us in the request and we will provide an alternative way to verify that you own the account. Do not send a private key, recovery phrase, password, or one-time code.

We will verify the request before deleting an account. This protects your account from deletion requests made by someone else.

Delete your account in the Morfi app

If you still have access to the app, you can start deletion from Account settings by choosing Delete account. Before an embedded wallet is deleted, the app requires you to export its recovery material. This is your only opportunity to retain control of that wallet after your Morfi account is deleted.

What we delete

When we complete a verified account-deletion request, we delete the account data we hold, including:

• your Morfi profile, including your handle, display name, avatar, and bio;
• your authentication-provider associations, Morfi-managed wallet associations, active sessions, and authentication nonces; and
• other account data held in Morfi systems that is associated with your account.

Where a service provider processes account data for us, we will request deletion of that data as applicable. For Morfi embedded wallets, this includes deletion of the associated Turnkey wallet organisation after recovery material has been exported.

Data we cannot delete or may need to retain

We cannot delete public activity written to the Solana blockchain, including wallet addresses, transactions, trades, balances, claims, gifts, market proposals, boosts, and resolution outcomes. That information is public and retained according to the Solana devnet's own retention practices.

We may retain limited information where necessary to comply with legal obligations, resolve disputes, prevent fraud or abuse, or enforce our agreements. We may also retain public wallet addresses that another user has blocked, so their safety setting continues to work. If retention applies to your request, we will explain what we are retaining and why.

Request deletion of data without deleting your account

You can also email privacy@morfi.markets to request deletion of specific personal data while keeping your account. Tell us what you would like deleted, and we will review the request after verifying your identity.

Read our Privacy Policy for more about how Morfi collects, uses, shares, and retains personal information.